Around-the-clock tech support.
Enterprise IT support and resources designed for continuous business operations
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Tailored IT solutions, addressing your specific need
We handle the infrastructure, solutions, and end-to-end IT services so that you can focus on your business and serving your customers.
Let's set up a time with one of Solidit's Solution Consultants
Solidit is your single platform with unlimited IT resources. Let the experts do what they're good at, so you can focus on business.
Our onboarding process
Deciding to partner with a Managed Service Provider (MSP) like Solidit Technologies is a step forward for business technology needs.
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1.
Discovery and Planning
Developing an understanding of the client's current IT infrastructure to tailor their plans accordingly. Once a roadmap has been created for client development, a timeline will be agreed upon. It is very important, before moving forward, that we fully understand the client's needs, as MSP services can vary in scope based on the business.
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2.
Audit and Assessment
We will completely analyze and report upon the current IT environment, mainly looking for key inefficiencies, risk factors, cyber attack vulnerabilities, out of date software or hardware, redundancy systems, and opportunities for development. Thoroughly audit your current environment for better visibility to your needs.
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3.
Customization & Development
Providing our findings and recommended solutions for client's review and approval. Once client has reviewed and fully understand the scope of offered services, we will finalize the plan and depending on the size of the organization's infrastructure, deployment could take as little as the following business day or to be completed over multiple stages.
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4.
Implementation & Ongoing Support
The client will meet with Solidit Technologies and decide what services will be implemented. A deployment could be completed in a day or two or it could be a several month process, and when the deployment is complete and the client is satisfied with it, the Solidit Technologies will shift from an active partner to a support role for ongoing IT management.
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